Host4u2 Hosting, LLC ("Host4u2.com") Terms of Service ("TOS")
provides web hosting to many clients, and we have a responsibility to
protect each client and to provide the best services available. The
following guidelines were designed to ensure these obligations are met.
services provided by Host4u2.com may be used for lawful purposes only.
Transmission, storage, or presentation of any information, data, or
material in violation of any United States Federal, State or City law is
prohibited. This includes, but is not limited to: copyrighted material,
material we judge to be threatening or obscene, or material protected
by trade secret and other statute, and invasion of privacy. The
subscriber agrees to indemnify and hold harmless Host4u2.com from any
claims resulting from the use of the service which damages the
subscriber or any other party.
pornographic content and sex-related merchandising is prohibited on all
Host4u2.com servers. This includes sites that may infer sexual content
or links to adult content elsewhere. Host4u2 will be the sole arbiter in
determining violations of this provision.
prohibited are sites that promote any illegal activity or present
content that may be damaging to Host4u2.com servers or any other server
on the Internet. Links to such materials are also prohibited.
Examples of unacceptable use, content, or links:
Host4u2.com will be the sole arbiter as to what constitutes a violation of this provision.
are responsible for maintaining backups of their content. Host4u2 will
provide a current downloadable backup via the cPanel to assist the
client in keeping their backups up-to-date.
In the event that any
particular client's material is not "Server-ready", Host4u2.com may, at
its option and at any time, reject this material, including, but not
limited to after it has been put on Host4u2.com's webservers. This
includes Host4u2.com's right to disable such non-"Server-ready"
materials, such as CGI scripts or programs which consume an unreasonable
amount of CPU (Central Processing Unit) usage or RAM (Random Access
Memory) as determined by Host4u2.com. Host4u2.com may also at its
discretion at any time, suspend access to any client's website without
notice, due to over-consumption of bandwidth (exceeding plan's quota),
CPU usage, or any other reason which might effect the performance of
Host4u2.com services. Host4u2.com agrees to notify Client immediately of
its refusal of the material and/or suspension of the account and afford
Client the opportunity to amend or modify the material to satisfy the
needs and/or requirements of Host4u2.com. If the Client fails to modify
the material, as directed by Host4u2.com, within a reasonable period of
time established by Host4u2.com, the Agreement shall be deemed to be
II. File Distribution/Mirroring
forbids use of service for those who provide mirroring service for
other website or websites, and/or whose primary purpose is file
distribution. Distribution of executable programs, archive files, or
other non-visual file types are not welcome. Client's whose accounts who
are found in violation of this policy may, at the discretion of
Host4u2.com, have their account(s) terminated without notice.
III. Commercial Advertising - Email:
All commercial emails sent from your server need to be CANSPAM compliant
Spamming, or the sending
of unsolicited email, from a Host4u2™ server or using an email address
that is maintained on a Host4u2™ machine is STRICTLY prohibited. For
general reference, we consider spam any email that is sent to more than
10 people at a time that did not ask for it to be sent to them.
and/or it's NOC, will be the sole arbiter(s) as to what constitutes a
violation of this provision. Opt-In email is acceptable, as long as
Opt-Out/Removal request are fully honored. Please make an effort to
limit outgoing mail on your account to no more than 300 pieces per hour.
Large mailings are preferred to be sent using a Spam Free mail server system at: YMLP.COM.
1. Unsolicited commercial e-mail / Unsolicited bulk e-mail
(SPAM) Use of the Host4u2 service to transmit any unsolicited
commercial or unsolicited bulk e-mail is expressly prohibited.
Violations of this type will result in the immediate termination of the
offending Host4u2 account.
2. BEGINNING IMMEDIATELY,
anyone hosting websites or services on their server that support
spammers or cause any of our IP space to be listed in any of the various
Spam Databases will have their server immediately removed from our
network. The server will not be reconnected until such time that you
agree to remove ANY and ALL traces of the offending
material immediately upon reconnection and agree to allow us access to
the server to confirm that all material has been COMPLETELY
removed. Severe violations may result in immediate and permanent removal
of the server from our network without notice to the customer. Any
server guilty of a second violation WILL be immediately and
permanently removed from our network without notice, no refunds shall be
made, and clean-up fees may apply! Resellers: we will suspend the site
in question and will notify you.
3. IP Blocks:
cause any of our IP space to be listed in any of the various Spam
Databases risk having their account immediately suspended/removed from our network
and a minimum clean-up fee in the amount of Twenty-five Dollars per block, and not to exceed One-hundred Dollars per incident.
IV. Server Abuse:
Any attempts to undermine or cause harm to a
Host4u2™ server or customer of Host4u2™ is strictly prohibited.
Host4u2™ will pursue legal action to the fullest extent for all abuse of
the Host4u2™ Network.
If any terms or conditions
are failed to be followed it will result in grounds for account
suspension or de-activation. Host4u2™ reserves the right to remove any
account without prior notice. If Host4u2™ deactivates your account(s)
for violating policy, you will forfeit your rights to a refund...and
none will be given. No refunds for advance payments, on de-activated
accounts. Normal policy is a warning first, and account de-activation
the second offense. Serious offenses, such as phishing, or spamming, may
cause immediate de-activation, and fees for damages up to 100.00.
VI. Misuse of System Resources:
attempt to undermine or cause harm to a server, or customer, of
Host4u2.com is strictly prohibited. This includes, but is not limited
to: using programs that consume excessive CPU time; allowing the use of
mail services, mail forwarding capabilities, or auto-responders other
than for the customer's own account; resale of disk space without an
appropriate reseller agreement; use of servers for backup of files
unrelated to the web site of the account; or resale or remote access to
CGI scripts installed on our servers. Operation of IRC servers or IRC
bots on our servers will result in an immediate suspension of service.
5 days notice, prior to the renewal date is required to avoid further billing, and there are no refunds.
There is no cancellation fee.
All fees paid for service up to the end of the current billing period are non-refundable.
If cancellation is made within the first 30 days of service, shared
hosting, or reseller hosting fees, will be refunded on 1 and 3 month
plans with no questions asked. Account will be terminated upon request within the first 30-days, and a prompt refund will be initiated.
This does not include fees for domain registration.
6 Month and 12 Month plans are a commitment, and no refunds are made.
No refunds on reseller's resold accounts, vps, or dedicated servers.
VIII. Financial Arrangements:
Client agrees to a minimum one (1) month contract, beginning upon
Host4u2.com's receipt by fax, postal mail or e-mail of client's order. Dedicated Servers and VPSs are billed at least 5 days prior to the start date.
Dedicated server clients are required to maintain an up-to-date credit card on file, or an active PayPal Subscription.
2. Only 1 and 3 Month subscriptions have a 30 Day Money
Back Guarantee. The Money Back Guarantee does not apply to Dedicated
Servers and VPSs.
3. This agreement will automatically renew
and be billed for the same successive periods specified by the client
on the initial order. This agreement will renew every 1,3, 6, or 12
months unless canceled in writing at least 5 days prior to the renewal date.
4. Keeping Contact information, including e-mail address and billing information, up-to-date via the Client Area is the responsibility of the client. Declined or Invalid payments, or payments not received when due, will automatically suspend an account until resolution is made.
5. A suspended account, regardless of reason for suspension, requires a re-activation fee as listed below:
- Shared Hosting Account: $10.00
- Reseller Account: $15.00
- DDS, or VPS: $25.00
- Dedicated: $50.00
6. Charge-backs: In any event of a client initiating a charge-back, will result in the account(s) being suspended immediately pending resolve. A $50 re-activation fee will be required to re-activate the account.
7. Design and Administration fees:
Design fees are paid in two (2) parts, 50% up-front, and the remaining
50% on completion. All design work performed by Host4u2 Hosting, remains
the property of Host4u2 Hosting, until paid in full. Past due
administration fees will not result in a suspension. However, will
result in being blocked from managing the account until paid.
IX. Reseller: Client Responsibility
Resellers are responsible for supporting their clients. Host4u2 does
not provide support to our Reseller's Clients. If a reseller's client
contacts us, we reserve the right to place the client account on hold
until the reseller can assume their responsibility for their client. All
support requests must be made by the reseller on their clients' behalf
for security purposes. Resellers are expected to research resolves to
their client's issues before contacting us. Resellers are also
responsible for all content stored or transmitted under their reseller
account and the actions of their clients'. Host4u2 will hold any
reseller responsible for any of their clients actions that violate the
law, or the terms of service. A Reseller whom abandons his/her
responsibilities to his/her clients forfeits ownership of the neglected
accounts to Host4u2, insuring service to the hosting clients, and
accounts will become the property of Host4u2. Abandonment is defined as
lack of being able to contact the reseller, lack of support to his/her
clients, and/or non-payment of his/her reseller account.
which results in a suspension or deactivation of an account will result
in a forfeiture of fees paid. Complaints made regarding abuses of an
account will be grounds for suspension.
XI. Refusal of Service:
We reserve the right to refuse, cancel, or suspend service at our sole discretion.
sub-networks, distributive hosting sites, and dedicated servers of
Host4u2 must adhere to the above policies. Please direct any reports of
violations of the above policies to firstname.lastname@example.org.
Failure to follow any term or condition will be grounds for immediate account deactivation with no refunds.